Privacy Policy

Drug policy

Web Use Policy

Shipping Policy

Return Policy

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The Canada Pharmacy's Website Privacy Policy

This version effective August 21, 2003

Protecting your privacy is important to The Canada Pharmacy. ("TCC"). This Policy explains how TCC uses and discloses the personal information collected from and provided by you while using TCC'S Web site (the "Main Site"). Any personal information collected or provided to us through the Main Site will be treated with care, and subject to this Policy, will not be used or disclosed in ways to which you have not consented.

Any Order information provided to us on the site where you place an order (the “Secure Site”) will be treated subject to the terms provided in the order form, which you should review prior to providing that information.

The Main Site and Secure Site are collectively referred to as the “Site”.

By using the Site, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, you may not use the Site.

Information Automatically Collected
Like many other web sites, the Site automatically collects certain non-identifiable information regarding Site users, such as the Internet Protocol (IP) address of your computer, the date and time you access the Site, your operating system, the sections of the Site you visit, and the materials you post to or download from the Site. This non-identifiable information is used for Site administration and improvement. Your non-identifiable information may be disclosed to others and permanently archived for future use. The Site may use "cookies", a technology that saves information to your computer to permit the Site to recognize your future visits. Cookies enhance the convenience and use of the Site. You may choose to decline cookies if your browser permits.

Personal Information You Specifically Provide
During your use of the Site, you may decide to voluntarily provide personal information such as your name, email address, postal address, and telephone number when asked for purposes such as communicating with TCC. TCC may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law. If you provide your email address, TCC may send to you, from time to time, email containing information about TCC and other matters it believes will interest you. Personal information provided to place an order on the Secure Site would be protected as stated in the privacy terms of the order form.

Tracking Information
TCC may use and share with our partners, non-personal statistical or demographic information which cannot be connected to the identities or other personal information of individual users for research purposes.

Other Matters
The Site may contain links to other websites, which collect information about you voluntarily or through cookies. TCC has no responsibility or liability for or control over those other websites. If you stop using the Site or your permission to use the Site is terminated by TCC may continue to use and disclose your personal information in accordance with this Policy as amended from time to time. This Policy may be changed by TCC from time to time in TCC'S sole discretion and without any prior notice or liability to you or any other person. New versions of this Policy will be posted here and you should check for Policy updates. If you have any comments or questions about this Policy or your personal information, please contact TCC at privacy@thecanadapharmacy.com.

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Drug Policy

You must have a valid prescription from a physician licensed to practice medicine and to prescribe medications in the place where you live.

Our Canadian pharmacy will not handle any habit forming or narcotic pharmaceuticals, also known as scheduled drugs or controlled substances in some countries. We specialize in chronic care medicines that many people must take to sustain or improve their life.

You can order up to a three-month supply of your medication if that is what has been prescribed for you.

Our Canadian pharmacy will not ship any pharmaceutical product to you that does not have an approved version in your country of residence.

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Web Use Policy

Should I use the text from the site? or use the web use policy that we usually use?

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Shipping Policy

Your initial order for each prescription will be delivered between 14 and 21 days in most cases. All refills should be delivered in approximately 10 days.

You may call our customer service center at 1-888-626-0696 to track your order. You may also Contact Us online.

The Shipping cost is $12.95 per package, not per drug!

For example, to send one prescription the cost is $12.95, however, if you were to order a second prescription, there would be no additional charge, as long as they can be shipped in the same package.

Our Canadian pharmacy will accept full responsibility under this shipping method for any loss or damage, unless clearly not their fault (i.e. if we were given a wrong address).

Note: If not specifically indicated to the contrary all prescriptions will be shipped by this method.

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Return Policy

The Pharmacist shall not accept the return for use or re-use of any portion of any drug or non-prescription medication (Alberta College of Pharmacists Standard 5.1 (m) Standards of Practice - The Pharmacist, Jan. 1, 1996).

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